Facilitation of Organizational Change Interventions
Each one of our facilitators has more than 20 years of experience facilitating groups. We have trained with the creators and internationally renowned practitioners of most of these techniques, such as Juanita Brown, David Isaacs and the World Café community, Toke Moller, Chris Corrigan, Peter Block, and Edgar Schein. We will be pleased to support your organization in its transformational process. We have in our toolkit several types of interventions that we have used in multiple occasions. Here is a brief summary of each one of them.
The World Café is both a conversational process and a living network. World Café sessions work in both corporate and non-for profit organizations (including communities). It’s based on dialogue about questions that matter. Exploring the different questions with the participants will create the foundations for a meaningful networking process and will help your organization to engage the participants in the exploration and solution of problems.
The World Café is based on the following principles:
1) Set the Context
2) Create Hospitable Space
3) Explore Questions that Matter
4) Encourage Everyone’s Contribution
5) Connect Diverse Perspectives
6) Listen together for Patterns and Insights
7) Share Collective Discoveries
It is used where a major issue must be resolved, a high level of complexity, and high level of diversity. It’s based on passion and responsibility, each participant is responsible for the outcomes of the session. There are no facilitators as it’s a self-managed group.
Using Open Space requires:
- A broad, open invitation that articulates the purpose of the meeting;
- Chairs arranged in a circle;
- A bulletin board of issues and opportunities posted by participants;
- “Marketplace” with many breakout spaces that participants move freely between, learning and contributing as they “shop” for information and ideas;
- “Breathing” or “pulsation” pattern of flow, between plenary and small group breakout sessions.
It’s a radically affirmative approach to change that lets go of problem-based management. It involves systematic discovery of what gives “life” to an organization or community. The A.I. principles are:
- Reality is subjective and socially created through language and conversations.
- Inquiry is an intervention. The moment we ask a question, we begin to create a change.
- Teams and organizations are sources of study and learning.
- Human systems move in the direction of their images of the future.
- Momentum for change requires large amounts of positive affect and social bonding.
Art of Hosting
Based on the assumption that people give their energy and lend their resources to what matters most to them – in work as in life – the Art of Hosting blends a suite of powerful conversational processes (such as Circles, World Café, Appreciative Inquiry, Open Space Technology, ProAction Café, Storytelling and more) to invite people to step in and take charge of the challenges they are facing.
It’s a participative process that allows to develop a set of strategic goals and tactical action plans that the participants will later implement. It helps the organization to review itself, the environment, and it allows to create sets of goals and coordinated action plans to achieve them. It works best with groups of 20-35 people and the usual duration is two full days. It is recommended for Strategic planning, creation of new systems and rationalization of major conflicts within a strategic planning context.
Strategic Planning Process
Based on the Appreciative Inquiry approach, and using the SOAR methodology, we will focus on Strengths, Opportunities, Aspirations and Results to help your organization develop specific plans for the future. This Strategic Planning process creates energy and excitement and helps organizations and individuals to work with optimal performance. It aligns purpose and values and help engage employees and generates a sense of commitment and accountability in your organization.
A group coaching process where every participant expresses an issue that needs to be solved and the rest of the group contributes with questions that matter; the group helps the participant to develop and create concrete commitments that will help him/her to move forward. It also develops the facilitation skills in each participant, as all of them will play the different roles needed throughout the sessions.